Latitude offers a full range of outsourcing and independent complaint resolution services.
Our outsourcing and ombudsman services give you peace of mind that your legal obligations are being met, and that your employees’ concerns are being properly managed.
Our service is flexible, ranging from total outsourcing of the complaint resolution process to targeted management of certain stages of the process.
Our experts work closely with your organization to seamlessly integrate our services into your existing operations. This ensures a smooth and efficient approach to complaints management, while providing support precisely where you need it to create a healthy and respectful work environment.